Value-focused Approach
Provide More Value To Your Customers
A well-designed customer portal strengthens relationships and streamlines communication. We develop portals that are custom fit to your needs. Provide your customers with quick access to what is important to them.
Flexible Access
We design portals that give users secure access to their data, services or orders, creating a personalised experience that builds loyalty and trust.
Seamless Integration
Our portals connect smoothly with your CRM, ERP and other business systems to deliver real-time information and reduce duplication of effort.
Custom Reporting
Design and build a custom reporting platform so your customers can see what they need to at a glance. Notify users based on your chosen metrics.
Ongoing Support
We provide full hosting, monitoring and technical support to ensure your portal continues to perform as your business and user needs evolve.
"The platform allowed clients and members to have a seamless experience when signing up. We are very satisfied with the work Vivato have done and grateful for the platform they have built."
The Simon Communities of Ireland
Common Questions
Straight Answers To Key Concerns
Every project raises the same core questions: cost, fit, speed, and impact. We’ve built our approach to resolve them upfront so that you can commit with confidence.
We start with a fixed discovery to nail scope, then prioritise a must-have roadmap. You get transparent estimates, sprint burn reports and a clear change process, so there are no surprises. By focusing on automation, scalability, and eliminating inefficiencies, the long-term savings often outweigh initial costs.
You get a usable first release early in the project, then frequent incremental updates. Time to first value is the priority, with later sprints adding depth once the core is live. Your first release could be up and running in as little as 3 months.
Our business analysts run structured workshops and turn requirements into user stories and acceptance criteria. Early prototypes and regular demos ensure we build the right thing, not just the first thing asked for.
You get a named delivery lead, a UK based team across London, Sheffield and Hull, and updates for plans, risks, and progress. You see working software in regular show-and-tell sessions that will answer any questions from the team and yourself.
We work with you to figure out current effort, error rates, and task times, then track improvements against those metrics. You can receive a simple business case pack with costs, benefits and payback assumptions you can share with your board members.
Choose a support plan that fits your risk and uptime needs. Options include helpdesk, proactive monitoring, scheduled updates and agreed SLAs. You also get documentation and handover as standard.
Return on Investment
We bring structure and rigour to every project. With more than 100 successful projects delivered, we’re trusted to create scalable, reliable solutions that drive measurable business impact.
Measurable Return on Investment
We work with you to figure out current effort, error rates, and task times, then track improvements against those metrics.
First Value Fast
Our agile approach means you see working software early. We focus on getting tangible value into your hands within weeks, then refine and scale to full delivery.
Support For The Long Term
Your software should continue delivering value year after year. We provide ongoing support, hosting, and optimisation so your investment continues to pay back.
Backed By Real Results
With over 100 projects delivered across a host of sectors, we have the track record to prove our capability. Clients trust us to deliver measurable business impact.
The Team
Building With Confidence
Our dedicated .NET specialists combine deep technical expertise with real-world experience to deliver secure, reliable, and scalable software solutions.
Customer Portals That Deliver Value and Efficiency
A well-built customer portal transforms how your business interacts with clients. At Vivato, we create secure, user-friendly portals that provide self-service access, simplify communication and improve operational efficiency.
Our portals are designed to fit your needs and deliver benefits from day one. They can reduce manual work, eliminate data silos and give customers direct access to what they need, when they need it.
We handle the full process from strategy to delivery, ensuring the final solution reflects your brand, your processes and your performance goals.
Built Around Your Customers
We start every project by understanding your users and their needs. Whether your customers require order tracking, document access, support tickets or real-time reporting, we design the portal around how they actually work.
The result is a seamless user experience that improves satisfaction and reduces support requests and client queries.
Our design and development teams collaborate to ensure every interaction is intuitive, responsive and accessible across all devices.
Connected to Your Systems
Customer portals only work when they are properly connected. We build solutions that integrate directly with your existing systems, including CRM, ERP, accounting and inventory platforms.
This approach keeps data consistent and up to date across your organisation, giving customers accurate information without adding to your workload.
Integration also ensures that every action in the portal aligns with your internal processes, improving both efficiency and reporting.
Secure, Reliable and Scalable
Security and performance are at the heart of every portal we build. We use proven technologies, encryption and access control to protect sensitive data while maintaining fast, stable access for users.
Our systems are built to scale, supporting growth in both customer numbers and functionality. As your business evolves, we can extend and enhance the portal to meet new demands without disruption.
Supported Beyond Launch
After deployment, we provide ongoing maintenance, hosting and technical support to ensure your portal continues to deliver consistent results.
We monitor performance, apply updates and identify opportunities for optimisation, helping your portal stay reliable and aligned with your business goals.
Why Businesses Choose Vivato
- UK-based development and support team
- Proven experience delivering 100+ portals
- Secure, integrated and scalable systems
- Seamless connection with existing business tools
- Full lifecycle support and optimisation
